Why Choose Us

We at Impact Cycles know that when riding season approaches & throughout the year, you want your bike running at it’s peak performance. We provide the personalized service, attention to detail and goals of getting you in and out in a timely manner.

Our team at Impact Cycles are dedicated to making sure that we treat your bike as if it was one of our own. We have a master technician working on every bike with the same consistent, complete & thorough work. You can trust us with whatever needs you may have!

Come and see for yourself. When you bring your bike to us for maintenance or repair, we’ll treat you with respect and dignity. We won’t worry you with unnecessary expenses.

About

Meet The Staff

About

Russ Shaffer

Owner/Tech

My passion for motorcycle’s started when I was young. My father had a 83 Shovelhead and I remember riding everywhere with him. As I got older I started buying and fully customizing my own. In 2005 I graduated MMI and worked for Harley-Davidson for over 10 years. I earned the highest recognition along with experience that gave me the opportunity to start Impact Cycles in 2015. my integrity and personal standards for quality workmanship and excellent customer service has driven the business to success in only the first 2 years since opening. My goal is to be the number 1 repair and custom motorcycle shop in Northwest Arkansas

Kevin Thrailkill

Owner/Tech

I had a love of motorcycles, especially Harley Davidson’s from a young age. I started in my first Harley dealership Feb 4, 1995 after graduating from MMI. Over the course of 21+ years at two very different dealerships I have gained a wide range of training and experience including service maintenance, accessories, wreck repair, diagnostics and repair, performance upgrades, frame up rebuilds, over 13 years of dyno tuning experience and much more. After over two  decades in the dealer environment I decided to leave for a more friendly environment for my family, future employees, customers, and the bikes themselves. In July I joined Russ here at Impact Cycles as his business Partner. Together we will continue the high quality and customer service standards he set from the start of the company and keep raising the bar.

About